Privacy Policy

The controller for data processing on this website is {{LEGAL COMPANY NAME AND FORM}}, {{STREET AND NUMBER}}, {{POSTCODE}} Berlin, Deutschland, represented by {{MANAGING DIRECTOR}}. You can reach us by phone on {{PHONE NUMBER}} and by email at contact@re-serveai.com.

We have not appointed a data protection officer, as the statutory thresholds for doing so do not currently apply. For any privacy matter, please use the contact details above.

When you open our website, your browser sends technically necessary data to our hosting provider. This includes your IP address, the date and time of access, the page requested, and your browser and operating system.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is keeping the site available and secure. This data is deleted after 30 days at the latest and is not combined with any other source.

We set exactly one cookie: NEXT_LOCALE. It records only whether you are viewing the German or the English version of the site, so your language choice survives as you navigate.

This cookie is strictly necessary within the meaning of § 25(2)(2) TDDDG and therefore does not require consent. That is why you see no cookie banner.

We use no Google Analytics, no advertising pixels, no tracking and no analytics services. Fonts are served locally from our own server, so no connection to Google Fonts is made.

If you use our contact form, we process your first and last name, your email address and, where you provide them, your phone number, your line of business and the content of your message.

The legal basis is Art. 6(1)(b) GDPR where your enquiry relates to a contract, and otherwise Art. 6(1)(a) GDPR on the basis of the consent you give in the form, which you may withdraw at any time with future effect.

We delete this data once your enquiry has been dealt with and no statutory retention obligation applies, and after 24 months at the latest. Commercial and tax retention periods remain unaffected.

On some pages you can start a live demo of our voice assistant. It loads only after you actively click it, and it is provided by an external supplier.

Starting the demo transmits your IP address to that supplier. The demo also asks for access to your microphone; the audio is processed in order to generate the assistant's reply. You can refuse access at any time and close the demo without using a microphone.

The legal basis is Art. 6(1)(a) GDPR. You give your consent by actively starting the demo.

Hosting: {{HOSTING PROVIDER, e.g. Netlify, Inc., USA}}. Delivery of contact form messages: {{EMAIL PROVIDER}}. Email routing: {{EMAIL ROUTING PROVIDER}}. Live demo hosting: {{DEMO HOSTING PROVIDER}}.

We have concluded data processing agreements under Art. 28 GDPR with all of the providers named above. Beyond this we do not pass your data to third parties.

Some of the providers named above are established in the United States. A transfer takes place only where an adequacy decision of the European Commission applies, in particular under the EU-US Data Privacy Framework, or where standard contractual clauses under Art. 46(2)(c) GDPR have been agreed.

You have the right of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection to processing (Art. 21 GDPR).

Where processing is based on your consent, you may withdraw it at any time with future effect. This does not affect the lawfulness of processing carried out before the withdrawal.

An informal message to contact@re-serveai.com is enough to exercise any of these rights.

Under Art. 77 GDPR you have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is the Berlin Commissioner for Data Protection and Freedom of Information, Alt-Moabit 59-61, 10555 Berlin, mailbox@datenschutz-berlin.de.

You are under no obligation to provide us with personal data. Without the fields marked as required in the contact form, however, we cannot answer your enquiry.

No automated decision-making, including profiling, within the meaning of Art. 22 GDPR takes place.

This privacy notice is dated {{DATE}}. We update it whenever our processing or the legal position changes.